In a special virtual event, Erik Qualman shares his insights through Innovation by Design and his views on culture, creativity and building a roadmap for innovation.

EmpowerCX is a series brought to you by Sitel Group, dedicated to sharing insights, best practices and trends driving the future of CX.  

You will learn how to:

  • Stay a year ahead of your competition – yet close to your customers
  • Thrive in this digital age and become the disruptor instead of among the disrupted
  • Be a better digital leader by harnessing the power of focus, future trends, innovation and digital transformation Speakers


Erik Qualman

No. 1 Best-Selling Author

Martin Wilkinson-Brown

CMO, Sitel Group®

More About Our Speaker

Erik Qualman is an international best-selling author of five business books: Socialnomics, Digital Leader, What Happens in Vegas Stays on YouTube, How to Sell on LinkedIn and The Focus Project. Qualman delivers an entertaining, educating and empowering session that provides the roadmap for your organization’s innovation enlightenment with practical and progressive innovation principles.

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