EXP+™ from Sitel Group® is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end customer experience (CX) services, while boosting efficiency, effectiveness and customer satisfaction.
Unlock the power of your people to deliver superior CX.Learn more
Transform with best-in-class CX technologies.Learn more
Build brand loyalty through human connection.Learn more
Discover insights from across your data sources.Learn more
Accelerate with leading-edge AI-enabled digital experiences.Learn more
SVP, Shared Services
“To me, it is a win-win relationship. By partnering with Sitel Group® I gave up nothing yet gained more.”Read More
Saqr Fassi Fehri
Global Vice President, Guest Engagement, Care and Contact Centers
“We selected Sitel Group® because they share our vision and understand how to connect experiences with our guests, our partners and the communities we serve.”Read More
Doreen Ann Donovan
Customer Business Relationship Manager, Waitrose & Partners
“The Sitel Group® team have balanced the safety and support of their employees whilst supporting our business to achieve our mission of helping the Great British public receive their food orders on time and in full.”Read More
We believe every organisation can build stronger brand engagement and drive long-term business growth by unlocking the power of customer experience (CX). Our mission is to empower brands to build stronger relationships with their customers by creating meaningful connections that boost brand value.
A Global Network of People, Data and Technology Working Together to Deliver Amazing Customer Experiences
Worldwide Locations Enabling 8+ Million Customer Interactions per Day
With 160,000+ people working across the globe — at home, in-center or within a MAXhub hybrid-model — Sitel Group is ready to support your brand’s CX strategy with our Work from Anywhere approach. Across all channels, we seamlessly and securely connect brands with their customers 8+ million times per day in 50+ languages.
Our global footprint makes us one of the few true global players that can drive our customers’ digital customer experience strategies forward.About Us