Careers at Sitel
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What We Do
Transform Your CX with Sitel Group
It’s time to lead the disruption. Empower your CX strategy with digital-first solutions powered by the human touch.
Experience more with EXP+™ and elevate your customers’ brand experience with end-to-end CX solutions tailored to your unique business needs.
CX transformation is a journey and no two organizations take the same route to achieve success. Our approach to CX consulting maps a clear path for your business.
Work from Anywhere
Be ready to scale and adapt with access to the best CX talent. Connect your brand to a flexible delivery model built for the future of work.
MAX, we engage and innovate together. With our people-centric and business-wide methodology we’re transforming the associate experience.
Create a Consistent Brand Experience
Manage Data Security and Compliance
Drive Efficiency in Contact Resolution
Train and Upskill Staff
Uncover What Your Customers Want
Measure and Manage Your Contact Center Work
Products & Services
Learning Needs Analysis
Learning Ecosystem Design
Learning as a Service
Custom Blended & Digital Learning
CX Learning Catalog
Learning Experience Platform
Team Collaboration Tools
Virtual Communication Platform
Associate Performance Management
Unified Agent Desktop
Case Management & Orchestration
Omnichannel Telephony Platform
Decisioning & RPA
Sitel at Home™
Multilingual Customer Support
Sales & Retention
Sitel Tech Support as a Service™
First Party Collections
Back Office Support
Trust & Safety
Social Media & Communities Management
Chat & Messaging Services
Security & Fraud Detection
Secure Credit Card Processing
Customer Churn Analytics
Voice of the Customer
Next Best Action for Increased Sales
Real-Time Agent Assistant
Quality Assurance Automation
Social Fraud Engineering
Boost Your Social
Automated Image Analysis
Boost Your Bot
Your industry is our expertise.
Banking & Financial Services
Media & Entertainment
Travel & Hospitality
Stay on top of CX-related news, blogs, white papers, client stories – and more.
As a global leader in CX management, we deliver more than 8 million experiences every day.
Call Center Security and Risk Management
Corporate Social Responsibility
Diversity and Inclusion
Facts and Figures
People Leading our Teams
Recognition and Awards
Career at Sitel
Work from Home
Jobs near you
Where Will AI Go in the Next Three to Five Years?
Interview with Juan Manuel Gonzalez – Frost & Sullivan
EmpowerCX NOW Bitesize Episode 14 – Driving Customer Loyalty: Perception, Effort and Action
Driving Customer Loyalty: Perception, Effort and Action
Avast: Continuous Improvement for Better Customer Experience
Avast: Securing Business Continuity with the Chennai Team in India