Awards – Interview with Laurent Uberti – Around The Clock – About Our People – Partnerships – Voice: speaking for your brand – Retail – Learning and development trends – The future of customer relations seen by… Jean-Marc Pénélaud, La Redoute
In this White Paper, our experts will highlight the new trends in the market and point to the critical solutions for harnessing the transformation and enabling every one of you to become heavyweight contenders in your own sectors. Download the retail white paper now to learn more!
Companies have transformed the customer experience through a shift in he corporate culture that delivers rich employee engagement. Juan Blancho, HR Manager at Sitel Philippines discusses why satisfied employees lead to an enriched experience to their customers.