• Laurent Uberti President & CEO

    Laurent Uberti, Founder, President and Chief Executive Officer (CEO) of Sitel Group, leads the group’s Global Executive Team. Sitel Group, which was founded a year after Groupe Acticall acquired Sitel Worldwide Corporation, successfully combined the DNA of both companies with Sitel’s 30 years of proven experience, expansive global footprint and unrivaled client diversity and Acticall’s entrepreneurial mindset, focus on innovation and digital vision.

  • Olivier Camino Chief Operating Officer

    Olivier Camino, Founder and Global Chief Operating Officer (COO), is responsible for all Operations and Account Management for Sitel Group. Since January 2016, Olivier has served as COO of Sitel Group and continues his commitment of reshaping the future of the Customer Experience Management industry. Olivier works closely with the company’s regional Operations and Account Management teams to ensure operational excellence through consistency, best practice sharing and a robust and proven global operating model.

  • Don Berryman EVP & Chief Commercial Officer

    As Executive Vice President and Chief Commercial Officer (CCO), Don Berryman leads Sitel’s Global Sales and Solutions organization. Formerly, he held the positions of President of the Americas region, General Manager of the Americas region and Chief Global Sales and Marketing Officer, leading the efforts to grow revenue with new client acquisition, expand programs with existing clients and to help position the company as the world leader in outsourced services focused on client relationships.

  • Elisabeth Destailleur Chief Financial Officer

    Elisabeth Destailleur holds the position of Chief Financial Officer (CFO) for Sitel. In her role, she works to build the most financially sound and dynamic company in the industry. Prior to the acquisition of Sitel Group by Groupe Acticall in September 2015 and since March 2006, Elisabeth has been CFO of Groupe Acticall in charge of the financial division of the Groupe. She has various fields of responsibility such accounting, tax, financial reporting, cash management, legal and corporate services.

  • David Slaviero Chief Technology Officer

    David Slaviero is Sitel’s Chief Technology Officer (CTO). He joined Groupe Acticall in 2001 and, since 2004, has been head of the Information Systems department. This includes managing and monitoring the IT teams, project management, consulting, information system maintenance and evolution.

  • Philippe Riveron Chief Ventures Officer

    As Sitel Group’s Chief Ventures Officer (CVO), Philippe Riveron is responsible for the coordination and management of the group’s ventures including Extens Consulting, Learning Tribes, Novagile and TSC. Since January 2018, Philippe has worked to accelerate the venture’s transformation within the industry and nurture each of the organizations. Philippe is also the global CEO of both Learning Tribes and TSC.

  • Mike Small Chief Client Officer

    As Chief Client Officer for Sitel Group, Mike Small leads the Americas Account Management team and governs the relationships with the group’s Americas’ clients. By partnering with the group’s COOs and Account Managers, Mike executes strategies to retain and maximize growth with our clients serviced in North America, Latin America and the Philippines. Additionally, he develops strategic relationships with clients which includes adding value through the group’s many offerings.