Laurent Uberti was named President and Chief Executive Officer (CEO) of the newly created Sitel Group in March 2017. This Group, which was founded a year after Groupe Acticall acquired Sitel Group Worldwide Corporation, successfully combines the DNA of both companies with Sitel’s 30 years of proven experience, expansive global footprint and unrivaled client diversity and Acticall’s entrepreneurial mindset, focus on innovation and digital vision.
Arnaud de LacosteChief Marketing & Innovations Officer
As Sitel’s Chief Marketing & Innovations Officer, Arnaud de Lacoste is committed to reshaping the Customer Experience Management industry for the future. As a founding partner and shareholder of Groupe Acticall, Arnaud is focused on enhancing the company’s Global Marketing organization and designing a robust marketing strategy. He continues to strengthen the digital presence and align the marketing and sales efforts by leveraging the company’s many solutions and ventures.
Olivier CaminoChief Operating Officer
Olivier Camino, Chief Operating Officer (COO), is responsible for all Operations and Account Management at Sitel. Since January 2016, Olivier has served as COO of Sitel Group and continues his commitment of reshaping the future of the Customer Experience Management industry. Olivier works closely with the company’s regional Operations and Account Management teams to ensure operational excellence through consistency, best practice sharing and a robust and proven global operating model.
David BeckmanChief Legal Officer & Secretary
David Beckman is Sitel’s Chief Legal Officer and Secretary. He is responsible for global legal matters, corporate compliance and risk management. Prior to joining the company in April 2007, David was an attorney and partner at Frost Brown Todd LLC for 19 years concentrating on mergers and acquisitions, commercial transactions, franchise and general corporate law. His clients included Sitel Group as well as other companies engaged in various outsourcing businesses.
Don BerrymanEVP & Chief Commercial Officer
As Executive Vice President and Chief Commercial Officer (CCO), Don Berryman leads Sitel’s Global Sales and Solutions organization. Formerly, he held the positions of President of the Americas region, General Manager of the Americas region and Chief Global Sales and Marketing Officer, leading the efforts to grow revenue with new client acquisition, expand programs with existing clients and to help position the company as the world leader in outsourced services focused on client relationships.
Elisabeth DestailleurChief Financial Officer
Elisabeth Destailleur holds the position of Chief Financial Officer (CFO) for Sitel. In her role, she works to build the most financially sound and dynamic company in the industry. Prior to the acquisition of Sitel Group by Groupe Acticall in September 2015 and since March 2006, Elisabeth has been CFO of Groupe Acticall in charge of the financial division of the Groupe. She has various fields of responsibility such accounting, tax, financial reporting, cash management, legal and corporate services.
Mike McEnroeChief Human Resources Officer
As Sitel’s Chief Human Resources Officer, Mike McEnroe is responsible for defining the company’s overall people strategy and improving the effectiveness of the global HR organization. Mike drives programs that enhance the organization’s people-first culture including corporate HR services, daily HR functions, recruitment and talent development.
David SlavieroChief Technology Officer
David Slaviero is Sitel’s Chief Technology Officer (CTO). He joined Groupe Acticall in 2001 and, since 2004, has been head of the Information Systems department. This includes managing and monitoring the IT teams, project management, consulting, information system maintenance and evolution.
Philippe RiveronChief Ventures Officer
As Sitel Group’s Chief Ventures Officer (CVO), Philippe Riveron is responsible for the coordination and management of the group’s ventures including Extens Consulting, Learning Tribes, Novagile and TSC. Since January 2018, Philippe has worked to accelerate the venture’s transformation within the industry and nurture each of the organizations. Philippe is also the global CEO of both Learning Tribes and TSC.