Insights
Blog
Our executives and subject matter experts apply their understanding to the latest industry news, the latest technology, products and consumer trends and their impact on customer experience.
Resources
Analysts’ insights, white papers, videos and in-depth research. Discover more about the issues facing your business and its sector and the tools and expertise needed to succeed.
Spotlight Series: The Contact Center of the Future: MAXhubs
Scheduled - July 16, 2020 12:00 p.m. ET - Join us to learn all about the MAXhub initiative and how it’s revolutionizing the contact center workspace.
Client Stories
Across all business sectors from banking and finance to travel and tourism, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results.
Strategic focus and planning lead to continuous outperformance of client’s captive center collections metrics
Our client is a leading FinTech company offering affordable loans and financial resources.
Delivering exceptional CX programs to build customer loyalty and meet seasonality
Through continuous communication with our client, Airbnb, Sitel has established mutual trust to create CX programs that build customer loyalty and flex to changing needs.
Client Testimonials
![“Now more than ever, our customers are depending on us and it is great to know we can depend on [Sitel’s people] to handle our customers’ needs.”](https://3any6g21d0wcbbsts278kda1-wpengine.netdna-ssl.com/wp-content/uploads/2020/04/testimonial-avatar-2-120x120.jpg){kind=avatar}
News & Events
Our latest organizational announcements and the latest information about our own event series EmpowerCX plus up to date news on industry conferences and events that Sitel Group is attending both in the U.S and around the globe.
