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Transform Your CX with Sitel Group
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It’s time to lead the disruption. Empower your CX strategy with digital-first solutions powered by the human touch.
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EXP+™
Experience more with EXP+™ and elevate your customers’ brand experience with end-to-end CX solutions tailored to your unique business needs.
CX Consulting
CX transformation is a journey and no two organizations take the same route to achieve success. Our approach to CX consulting maps a clear path for your business.
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Be ready to scale and adapt with access to the best CX talent. Connect your brand to a flexible delivery model built for the future of work.
Sitel
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MAX
With Sitel
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MAX, we engage and innovate together. With our people-centric and business-wide methodology we’re transforming the associate experience.
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Create a Consistent Brand Experience
Manage Data Security and Compliance
Drive Efficiency in Contact Resolution
Train and Upskill Staff
Uncover What Your Customers Want
Measure and Manage Your Contact Center Work
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Stay on top of CX-related news, blogs, white papers, client stories – and more.
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As a global leader in CX management, we deliver more than 8 million experiences every day.
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News
- May 25, 2022
Brian Johnson Joins Sitel Group® as CEO – Americas
Blog
Make the Employee Experience a Business Priority
Blog
3 Key Strategies to Kickstart your Crypto Customer Experience
Blog
5 Ways Chatbots Can Improve Customer Experience Outcomes
News
- May 11, 2022
Sitel Group® Honored as Bronze-Level Stevie® Award Winner in 2022 American Business Awards®
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6 Ways to Improve the Agent Experience with a Digital Assistant
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