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Across all business sectors from banking and finance to travel and tourism, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results.
Accor is a global hotel business that, over the past 60 years, has grown from a single hotel brand in Paris to 39 brands with more than 5,000 hotels in 110 countries, including 350 in China. The Challenge To partner with the company to support its customer experience transformation, provide access to new channels and
Strategic focus and planning lead to continuous outperformance of client’s captive center collections metrics
Our client is a leading FinTech company offering affordable loans and financial resources.
“Now more than ever, our customers are depending on us and it is great to know we can depend on [Sitel’s people] to handle our customers’ needs.”
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