ISG Digital Business Summit UK 2021
The Information Services Group (ISG) Digital Business Summit is focused on enabling and delivering advantage, improving the ability to compete through innovative new ways of doing business, and transforming into a digital organisation.
Simon Hunt, VP, Products & Innovation at Sitel Group®, will present in a virtual keynote titled Beyond Digital Transformation: Learnings and the Blueprint for CX Success on Wednesday, June 30 from 1-1:30 p.m. GMT (9-9:30 a.m. ET). In this session, Sitel Group® explores why transformation must look beyond theoretical CX design. Learn how technology, data, process and organisational change come together to rethink the experience and unlock value in the places and spaces where consumers naturally interact with your brand.