“We selected Sitel Group<sup>®</sup> because they share our vision and understand how to connect experiences with our guests, our partners and the communities we serve.”
Saqr Fassi Fehri
Global Vice President, Guest Engagement, Care and Contact Centers
Accor

“We selected Sitel Group® because they share our vision and understand how to connect experiences with our guests, our partners and the communities we serve.”

“We believe hospitality should have no boundaries, walls or language barriers. We selected Sitel Group® because they share our vision and understand how to connect experiences with our guests, our partners and the communities we serve. Sitel Group has helped us get even closer to our guests and remove friction by giving us access to new channels of engagement that we couldn’t have developed on our own. We view each other as an extension of our teams and this has been critical in pivoting from on-site to at home agents and back again while continuing to meet customer demands and maintaining the agility needed to keep raising the bar for our customer experiences.”

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“To me, it is a win-win relationship. By partnering with Sitel Group<sup>®</sup> I gave up nothing yet gained more.” Phil Niccolls
SVP, Shared Services
Tribune Publishing

“To me, it is a win-win relationship. By partnering with Sitel Group® I gave up nothing yet gained more.”

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“The Sitel Group<sup>®</sup> partnership has proved invaluable in building lasting relationships with our customers for today and tomorrow.” Catherine Chesterman
Senior Manager – CRC Europe
Jaguar Land Rover

“The Sitel Group® partnership has proved invaluable in building lasting relationships with our customers for today and tomorrow.”

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“All of us in NHS England have found the working relationship with the Sitel Group<sup>®</sup> team extremely positive.” NHS England

“All of us in NHS England have found the working relationship with the Sitel Group® team extremely positive.”

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“We have seen extraordinary levels of engagement and support throughout from Sitel Group<sup>®</sup> to support our shared goals of continuing to deliver service to customers and ensuring safe work practices for partners and employees across all geographies.” Graeme Matheson Outsourced Operational Lead, John Lewis & Partners

“We have seen extraordinary levels of engagement and support throughout from Sitel Group® to support our shared goals of continuing to deliver service to customers and ensuring safe work practices for partners and employees across all geographies.”

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