On your marks, get set, go! Our SitelFit platform is officially out of the starting blocks and racing to bring together 75,000 Sitel Group associates from around the world through a common focus on sports, fitness, and wellness.

With just one month until the General Data Protection Regulation (GDPR) goes into effect, how far down the 6-step route to compliance has your company traveled?

Sitel Group takes another innovative step toward revolutionizing customer experience with advanced sentiment/acoustic, categorization, and performance analysis of interactions with customers.

If there are any business leaders still not convinced about the role data will play in the future success of their organization, the latest the expert-keynote packed Hub Institute Hubday should have erased any doubts. “When we talk about the future, the words on everyone’s lips are artificial intelligence,” said Frederic-Gerard Leveque, the Hub Institute’s head of training.

Natalia Cerezon Martin, Customer Service Manager, AXS Europe, discusses the brand’s partnership with Sitel Group and explains how AXS customer service teams have the skill and speed to deliver consistently in a context where every moment makes a difference to customers.

Dan Gizzi. Vice President of Business Development at Learning Tribes (a Sitel Group subsidiary) – discusses the importance of skilling up employees to work alongside tech, not only to help them maintain professional relevance but also as a means to accelerate a brand’s digital transformation.