A Better Brand Experience. Delivered.
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Client story
Extending the Digital Brand Experience Delivers Best-in-Class Self-Service Care for Zenni®
With 65% of U.S. consumers preferring to connect with brands via digital channels, citing speed, convenience and round the-clock availability as the primary reasons for...Learn more -
News
Sitel Group® to Acquire Sykes Enterprises, Incorporated (SYKES)
The All-Cash Transaction Approved by Both Organization’s Board of Directors Is Expected to Complete in the Second Half 2021, Creating Greater Growth, Strong Client Relationships...Learn more -
News
Research Reveals Poor CX Leads to Customer Churn
The 2021 Driving Customer Loyalty report finds one third of consumers considered breaking up with a brand and 65% ended up doing so as a...Learn more
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Client storyExtending the Digital Brand Experience Delivers Best-in-Class Self-Service Care for Zenni®
With 65% of U.S. consumers preferring to connect with brands via digital channels, citing speed, convenience and round the-clock availability...Learn more -
NewsSitel Group® Enters Into Agreement to Acquire Sykes Enterprises, Incorporated, to Enhance Offerings and Provide More Competitive Customer Experience Solutions for a Global Market
The All-Cash Transaction Approved by Both Organization’s Board of Directors Is Expected to Complete in the Second Half 2021, Creating...Learn more -
NewsSitel Group® Research Reveals Poor Customer Experience Leads to Customer Churn
The 2021 Driving Customer Loyalty report finds one third of consumers considered breaking up with a brand and 65% ended...Learn more
Catherine Chesterman
Senior Manager – CRC Europe
Jaguar Land Rover
“The Sitel Group® partnership has proved invaluable in building lasting relationships with our customers for today and tomorrow.”
Read MoreOur Mission
We believe every organization can build stronger brand engagement and drive long-term business growth by unlocking the power of customer experience (CX). Our mission is to empower brands to build stronger relationships with their customers by creating meaningful connections that boost brand value.
Engagement, we believe, is a direct outcome of the empathy created when teams – invested in the delivery of your brand promise – work with a deep understanding of your customers and their unique needs. By bringing people, data and technology together, we create compelling experiences for your customers in the moments that matter.
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