Empower humans. Enhance brands.

We are a group of global services, innovative and socially engaged,
dedicated to exceptional customer experience.

About us

Latest Posts

February 12, 2019 164

Get ready for EmpowerCX Americas 2019

Sitel Group Partners With Experience This Podcast Team - Key CX Influencers

January 9, 2019 998

Experience This! With Sitel Group

IAOP 2019 Best of The Global Outsourcing 100

February 19, 2019 14

Sitel Group Recognized on IAOP Best of The Global Outsourcing 100®

All News All Blogs All Resources

First-Time Outsourcers >

Whether you’re a startup or a mid-sized business, staying connected to customer needs and managing costs appropriately can be a challenge. We can help with your customer experience management while you focus on growing your business. We help you scale and make best use of Business Process Outsourcing solutions

Enterprise >

As a global leader in your industry, you need a trusted partner to deliver outstanding customer experiences – from anywhere, in any way, via any channel. We tailor the right solutions for you leveraging our global strength with our local business flexibility.

End-to-End Business Process Outsourcing Solutions

Business Process Outsourcing

Customer Experience Outsourcing

Sitel Group is a leader in the delivery of traditional and transformational customer experience management. Our comprehensive and innovative solutions help our clients effectively harness the industry’s explosive digital transformation. From simplifying complexities and challenges your organization faces to implementing omnichannel technologies, we help keep your customers satisfied and loyal to your brand. Experience is everything at Sitel Group – it’s what sets us apart from the rest.