A Better Brand Experience. Delivered.
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News
Research Reveals Poor CX Leads to Customer Churn
The 2021 Driving Customer Loyalty report finds one third of consumers considered breaking up with a brand and 65% ended up doing so as a...Learn more -
News
Financial Times Names Sitel Group® Leader in Diversity
Sitel Group was named amongst the Leaders in the Financial Times second annual Diversity Leaders ranking. The Financial Times recognized Sitel Group in Diversity for...Learn more -
Blog
Your Platform for Growth – Introducing EXP+™
EXP+™, the Enterprise Experience Platform from Sitel Group® is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services,...Learn more
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NewsSitel Group® Research Reveals Poor Customer Experience Leads to Customer Churn
The 2021 Driving Customer Loyalty report finds one third of consumers considered breaking up with a brand and 65% ended...Learn more -
NewsFinancial Times Names Sitel Group® Leader in Diversity
Sitel Group was named amongst the Leaders in the Financial Times second annual Diversity Leaders ranking. The Financial Times recognized...Learn more -
BlogYour Platform for Growth – Introducing EXP+™
EXP+™, the Enterprise Experience Platform from Sitel Group® is a flexible solution with complete cloud capability, designed to simplify the...Learn more
Phil Niccolls
SVP, Shared Services
Tribune Publishing
“To me, it is a win-win relationship. By partnering with Sitel Group® I gave up nothing yet gained more.”
Read MoreOur Mission
We believe every organization can build stronger brand engagement and drive long-term business growth by unlocking the power of customer experience (CX). Our mission is to empower brands to build stronger relationships with their customers by creating meaningful connections that boost brand value.
Engagement, we believe, is a direct outcome of the empathy created when teams – invested in the delivery of your brand promise – work with a deep understanding of your customers and their unique needs. By bringing people, data and technology together, we create compelling experiences for your customers in the moments that matter.
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Real-World Insight
