Top 15 Technology Services Provider

Leader in Contact Center Outsourcing

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Customer Service or Call Center Training Practice of the Year (Gold)

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2019

Best Health & Wellbeing Programme – Plymouth

2019

Best Employee Engagement Strategy of the Year – Newcastle

2019

Agent of the Year – Plymouth, Kenneth Barrs

2019

Complaint Team of the Year – Exeter, Flybe

2019

Best Customer Experience Team – Newcastle, Nectar

2019

Going the Extra Mile – Kingston, Robert (Bobby) Skinner

2019

Manager of the Year – Plymouth, Sarita Banyard

2019

Team Leader of the Year – Plymouth, Michaela Young

2019

Best Small Outsourcing Partnership – Sitel Group and The Bodyshop