Corporate Social Responsibility

As a global corporate citizen, Sitel Group recognizes its obligation to act responsibly, ethically and with integrity in interactions with our associates, clients and suppliers as well as the communities and environments in which we live and work.


Corporate Social Responsibility (CSR) at Sitel Group is about demonstrating and sustaining our commitment to conducting business in a responsible manner. As a global company, we have a unique opportunity to make positive economic, social and environmental impacts across the communities in which we operate. We can only achieve these goals by conducting business with integrity, in accordance with the highest ethical standards and by respecting accepted international principles for human rights.

By the Numbers
Causes Supported
0 %
Community Involvement
Dedicated Hours
$ 0
USD Donated


Causes Supported

Community Involvement

Dedicated Hours

USD Donated

Our Pillars


Ensuring the human rights of our associates

We promote a work environment that is both safe and fair and encourages open communication, promotes mutual respect and teamwork and inspires associates to develop and learn.



Cultivating an ethical corporate culture

Across our global network, we strive for excellence in what we do and how we do it with our values at the core of our business – while fostering an anti-corruption culture within the organization.



Developing partnerships in local communities

We maintain programs to support our local communities to bolster involvement and development at the local level. We partner with reputable organizations to make meaningful and sustainable contributions to the communities in which we operate.



Managing our impact through sound practices

With our large global footprint, we aim to be a responsible, environmentally aware company that minimizes negative effects on the community, environment and natural resources. We focus on running efficient operations and working sustainably.

Sitel Group Corporate Social Responsibility
Footprints Program
Our CSR program is not only about what we do as a company, but also about what our associates do, a commitment stemming from our people-first culture. We call these social and environmental programs Footprints – our way of walking together and leaving a legacy for future generations. Our Footprints projects engage our associates around the globe to make the lives of local communities better. Whether by painting a school building, organizing clothing drives, planting trees or raising funds for a good cause, Sitel Group Footprints can be seen in all corners of the globe.
United Nations Global Compact
To demonstrate our CSR commitment, we have joined the United Nations Global Compact initiative. The Global Compact is the world’s largest corporate sustainability initiative launched in 2000 by the United Nations as an attempt to align companies’ strategies and operations with universal principles on human rights, labor, environment and anti-corruption.
As a signatory of the United Nations Global Compact we are committed to supporting and advancing in the areas within our sphere of influence.

Corporate Social Responsibility Statement

Sitel Group recognizes its obligations to act responsibly, ethically and with integrity in our interactions with all stakeholders be they our associates, clients, suppliers or the communities and environment in which we all live and work.

Sitel Group 2018 CSR Report

As a company, we have a responsibility to improve the way the world works and lives. We make use of our vast global footprint and solid capabilities to have a positive impact on our associates, our clients, and our local communities.

Sitel Group Global Code of Conduct and Ethics

We value honesty and integrity in our business practices and are committed to providing the best customer service through maintaining respectful relationships with all interested parties.