Across all business sectors from banking and finance to travel and tourism, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results.
Award-winning Chicago-based media company, Tribune Publishing, transforms its CX in line with the transition from print to digital news media.
The leading European private healthcare provider wanted to help people help themselves stay healthy.
French carmaker transforms its customer relationships with the help of Sitel’s omnichannel engagement platform.
French carmaker partners with Sitel to drive traffic to its social media content.
Global home improvement chain Leroy Merlin modernizes in-store training with mobile.
Leading German owned supermarket Lidl embraces conversation CX to help customers comprehend the complexities of its wine cellars.
The 460 outlet-strong French prêt-à-porter label wanted to leverage a chatbot to convert more millennials from online browsers to online shoppers.
The world’s largest construction company by revenues needed a next-generation solution for promoting itself as a next-generation employer.
To reduce B2B customer frustration and accelerate time to resolution, Orange and Sitel co-developed a self-service portal packed with how-to tutorials.