Blended Learning: The Best of Both Worlds
Blended learning integrates technology and digital media with traditional instructor-led classroom activities, giving students more flexibility to customize their learning experience.
Sitel® Blended Learning leverages diverse tools, processes and technologies to engage learners, encouraging them to “lean in” and interact.
Mix and match traditional and non-traditional learning approaches for the optimum learning experience.
Interactive digital experiences provide the learner with interactive and gamified learning opportunities.
Reduce the burden on trainers and provide the necessary resources to support post-training performance.
Learning for Every Learner’s Style
By integrating instructor-led programs with elearning, or digital training materials, Sitel Blended Learning delivers superior and tailored learning experiences. Learners enjoy the best of both worlds, instructor-led training can focus on deeper learning, skill development or complex topics, while eLearning delivers pre or post coursework and provide additional support for learners to continue learning.
Driving learning excellence.
Lower Training Duration
Speed to Proficiency
Efficiency for Trainers
Six Models of Blended Learning
Learners are introduced to the content prior to training. Face-to-face learning is used to review, discuss or work through the content.
Majority of work is completed online. Face-to-face time is flexible and based on learners’ needs.
Employees take online training in a supervised environment (e.g., computer lab) during work hours.
Significant amount of face-to-face time is replaced with online learning activities. In-person training is supported by pre and post coursework.
Training is scheduled and divided into face-to-face time and online learning.
In-person and online training is offered. Learners have the option to choose how they want to complete the training.