What's new

ISG Recognizes Sitel Group as Leader in Global Contact Center and Customer Experience Services

May 16, 2019 145

ISG Recognizes Sitel Group as Leader in Global Contact Center and Customer Experience Services

2019 CCW Excellence Awards

May 14, 2019 144

Sitel Group Selected as Finalist for BPO of the Year

Sitel Group's Future of Work Report

April 24, 2019 195

Sitel Group’s Future of Work Report: the Employee Experience Affects the Customer Experience

Blog

What is Customer Journey Mapping

May 16, 2019 229

What is Customer Journey Mapping?

Innovation powered by emotion

May 14, 2019 223

Innovation Powered by Emotion at EmpowerCX Americas

Contact center agent of the future

May 8, 2019 513

The Future of Contact Center Associates