December 12, 2019 3
The California Consumer Privacy Act (CCPA) will give Californians full control of their personal data...
December 5, 2019 231
Innso, a leader in next-generation omnichannel customer experience software and Sitel Group’s software experts, today...
December 3, 2019 346
Sitel Group brings a new generation of super contact center associatess and with it a...
November 26, 2019 383
Our industry event dedicated to CX innovation is back and bigger than ever! Pre-register now...
November 25, 2019 541
Speech analytics and data insights are becoming crucial elements of customer experience management, but don’t...
November 20, 2019 509
As the global installed base for smart speaker systems, from Amazon’s Alexa to Apple’s HomePod...
November 12, 2019 687
Sitel Group’s software experts, innso, are bringing their next-generation customer experience platform to the U.S....
October 31, 2019 868
Organizations that want to stay relevant in the age of disruption need to reconsider everything...
October 28, 2019 590
We might be heralding the latest generation of disruptive FinTech firms as banking revolution but...
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