2021 Performance Capability

Leader in Everest Group CXM Services PEAK Matrix® Assessment

This marks the ninth consecutive year the BPO has received this prestigious recognition. The Everest Group PEAK Matrix® is a framework to assess the relative market impact, vision and capability of service providers.
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2021 People & Community

Best CEOs for Diversity

Comparably’s Best CEOs for Diversity 2021 list is derived from ratings solely provided by employees of color (non-Caucasian) who anonymously rated their CEOs on Comparably.com over a 12-month period (June 23, 2020 through June 23, 2021). The final data set was compiled from 10 million ratings across 60,000 U.S. companies, large and small.
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2021 Performance Capability

2021 Fortress Cyber Security Award

Sitel Group® won the Business Intelligence Group (BIG) 2021 Fortress Cyber Security Awards in the Data Protection category. The industry awards program sought to identify and reward the world’s leading companies and products that are working to keep data and electronic assets safe amongst a growing threat from hackers.
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2021 Performance Capability

Best of The Global Outsourcing 100® List

For the 15th consecutive year, Sitel Group® was recognized on the Best of The Global Outsourcing 100® list produced by IAOP®, which recognizes the world’s best outsourcing service providers and advisors.
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2021 People & Community

Leader in Diversity

In its second annual Diversity Leaders ranking, the Financial Times recognized Sitel Group® as a Leader in Diversity for 2021, at a time when the global pandemic forced to begin working remotely and social justice movements have gained heightened attention inside workplaces and elsewhere.
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2021 People & Community

U.S. Top Military Friendly® Employers by VIQTORY

Sitel Group® has been recognized as one of the U.S. Top Military Friendly® Employers by VIQTORY, an organization that connects members of the military with employers across the U.S. Earning top honors in the $1 to $5 billion annual revenue category, Sitel Group continues honoring its veterans through its commitment, effort and success to creating sustainable and meaningful opportunities for the military community.
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