2021 Performance Capability

Top 15 Sourcing Standout

Sitel Group has been named a Top 15 Sourcing Standout by Information Services Group (ISG), a leading global technology research and advisory firm. Now in its 76th consecutive quarter, the ISG Index™ provides an independent quarterly review of the latest sourcing industry data and trends.
2021 People & Community

Best Company Culture

Sitel Group is No. 46 amongst the Top 100 highest-rated companies for Best Company Culture in 2021, according to anonymous employee feedback on Comparably.com over the past 12 months. This distinction is segmented into two ranked lists: Top 100 Large companies (more than 500 employees) and Top 100 Small/Mid-Size companies (500 employees or fewer).
View Full Release
Laurent Uberti, President, CEO & Co-Founder of Sitel Group, is No. 30 amongst the Top 100 highest-rated CEOs of 2021, according to anonymous employee feedback on Comparably.com over the past 12 months. This distinction is segmented into two ranked lists: Top 100 CEOs from Large companies (more than 500 employees) and Top 100 CEOs from Small/Mid-Size companies (500 employees or fewer).
View Full Release
2021 People & Community

Best Company for Women

Sitel Group is No. 36 among the Top 100 highest-rated Companies for Women in 2021, according to anonymous feedback from female employees on Comparably.com over the past 12 months. This distinction is segmented into two ranked lists: Top 100 Large companies (more than 500 employees) and Top 50 Small/Mid-Size companies (500 employees or fewer).
View Full Release
2021 People & Community

Best Company for Diversity

Sitel Group is No. 12 among the Top 100 highest-rated Companies for Diversity in 2021, according to anonymous feedback from employees of color on Comparably.com over the past 12 months. This distinction is segmented into two ranked lists: Top 100 Large companies (more than 500 employees) and Top 50 Small/Mid-Size companies (500 employees or fewer).
View Full Release
2021 Innovation

Innovator

The winner of Centrical's Innovator category award, Sitel Group, thinks outside the box. They use the Centrical platform in truly unique ways to serve their business. They are amazing, too, at finding creative ways to inspire their employees to succeed.
View Full Release
2021 Innovation

Company of the Year

Sitel Group® won ‘Company of the Year’ award at the Business Intelligence Group’s BIG Award for Business, which rewards leading companies, products and people in their respective industries.
View Full Release
2021 Performance Capability

Best Pan-European Contact Centre – Sitel Group®

The annual European Contact Centre & Customer Service Awards (ECCCSAs), now in its 21st year, is the longest-running and largest awards programme in the customer contact industry, which recognizes organisations across Europe that are leading the way in delivering exceptional service to customers.
View Full Release
2021 People & Community

Great Place to Work (Large) – Sitel® Serbia

The annual European Contact Centre & Customer Service Awards (ECCCSAs), now in its 21st year, is the longest-running and largest awards programme in the customer contact industry, which recognizes organisations across Europe that are leading the way in delivering exceptional service to customers.
View Full Release