2020 People & Community

Sitel® Brazil Best Place to Work for Women

Sitel® Brazil was recognized as one of the 70 Best Companies in Brazil for Women in the national Great Place to Work (GPTW) ranking for 2020.
2020 Performance Capability

Outsourced Contact Centre of the Year for Sitel® Serbia

In its 20th year, the ECCCSAs is the longest-running and largest awards programme in the customer contact industry. The awards recognise organisations across Europe that are leading the way in delivering exceptional service to customers.
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2020 People & Community

Best Voice of the Employee Programme

In its 20th year, the ECCCSAs is the longest-running and largest awards programme in the customer contact industry. The awards recognise organisations across Europe that are leading the way in delivering exceptional service to customers.
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2020 Sales & Customer Service

Best Contact Centre Support Team

In its 20th year, the ECCCSAs is the longest-running and largest awards programme in the customer contact industry. The awards recognise organisations across Europe that are leading the way in delivering exceptional service to customers.
2020 People & Community

People Management; Innovation and Technological Solutions

Sitel Group® Wins Big at Brazil’s Most Prestigious Customer Relationship Awards. Sitel® Brazil earned the highest accolade – the Gold Award.
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2020 Sales & Customer Service

For Process Innovation; and Product and Customer Service Innovation

Sitel Group® Wins Big at Brazil’s Most Prestigious Customer Relationship Awards. Sitel® Brazil received Silver Awards
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2020

Excellence in Relationship Management

The GSA Professional Awards recognize talent in outsourcing and shared services through a variety of accolades showcasing individuals and functional teams.
2020 Performance Capability

Leader in AI, Analytics, Automation

Sitel Group® is honored as the leading provider for automation, digital and customer experience services in ISG’s Archetype Report and a leader for AI & analytics and digital operations in ISG’s global report.
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2020 Performance Capability

Best of The Global Outsourcing 100® List

For a 14th consecutive year, Sitel Group® was recognized on the Best of The Global Outsourcing 100® list produced by IAOP®, which recognizes the world’s best outsourcing service providers and advisors.
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