Jim Flynn
Chief Human Resources Officer (CHRO) - Ameripac

Jim Flynn is Chief Human Resources Officer (CHRO) – Ameripac at Sitel Group. As CHRO, he leads the HR strategy at the global and corporate levels, partnering with regional and local HR teams to manage the group’s diverse workforce. 

Prior to stepping into his current role, he was vice president of Global HR Strategy and Operations. Since joining Sitel Group 20+ years ago, he has served in multiple roles throughout his tenure including as vice president of Compensation and Benefits and senior director of Global Benefits. 

Jim is based out of Nashville, Tennessee.

Recent posts

7 Tips for Putting Your People at the Center of Your Business Continuity Plan

Prevention is better than cure, so how do you expand your Business Continuity Plan to cover your people and mitigate…

2020 CX Trends: Engaging Your Employees to Engage Your Customers

Businesses that put a premium on delivering a differentiated CX need to put a premium on their employees first.