Jim Flynn is chief human resources officer (CHRO) at Sitel Group. As CHRO, he leads the HR strategy at the global and corporate levels, partnering with regional and local HR teams to manage the group’s diverse workforce. 

Prior to stepping into his current role, he was vice president of Global HR Strategy and Operations. Since joining Sitel Group 20+ years ago, he has served in multiple roles throughout his tenure including as vice president of Compensation and Benefits and senior director of Global Benefits. 

Jim is based out of Nashville, Tennessee.