Empower humans. Enhance brands.

We are a group of global services, innovative and socially engaged,
dedicated to exceptional customer experience.

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November 26, 2019 1423

Fly First Class to EmpowerCX – On Us

November 5, 2019 1427

Sitel Group x CallMiner: Preventing Fraud & Preserving CX with AI

United Nations International Mother Language Day

February 20, 2020 8

Why Your CX Is Never Lost in Translation

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First-Time Outsourcers >

Whether you’re a startup or a mid-sized business, staying connected to customer needs and managing costs appropriately can be a challenge. We can help with your customer experience management while you focus on growing your business. We help you scale and make best use of Business Process Outsourcing solutions

Enterprise >

As a global leader in your industry, you need a trusted partner to deliver outstanding customer experiences – from anywhere, in any way, via any channel. We tailor the right solutions for you leveraging our global strength with our local business flexibility.

End-to-End Business Process Outsourcing Solutions

Business Process Outsourcing

Customer Experience Outsourcing

Sitel Group is a leader in the delivery of traditional and transformational customer experience management. Our comprehensive and innovative solutions help our clients effectively harness the industry’s explosive digital transformation. From simplifying complexities and challenges your organization faces to implementing omnichannel technologies, we help keep your customers satisfied and loyal to your brand. Experience is everything at Sitel Group – it’s what sets us apart from the rest.