At Sitel Group, we believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

We know the employee experience is the customer experience – and we are committed to transforming the contact center industry. Our 160,000 people around the globe are redefining the way brands connect with their customers – 8 million times each day.

With a customer service career at Sitel Group, you’ll learn life-long skills including customer service, empathy and active listening. With our world-class paid training, you will continuously build your skills and knowledge throughout your Sitel Group career with ample growth opportunities. 

Begin your Sitel Group career journey today!

Experience the #SitelLife

Join our people from around the globe living their best #SitelLife.

Our Values

Our company values – Be Bold, Work Together, Build Trust and Wow Customers – are part of our DNA and guide the way we work with our clients, their customers and with each other.  

 

We Give Back.

With our global footprint, we make a significant impact in our communities through our social and environmental initiatives. We work together to engage our people to improve the lives of local communities in which we live and work. Whether it’s painting a school building, organizing a clothing drive, planting trees or raising funds for charity, our people are making an impact in all corners of the globe.


Attention U.S.-Based Employees

UnitedHealthcare creates and publishes the Machine-Readable Files on behalf of Sitel Group®. To link to the Machine-Readable Files, please click on the URL provided: transparency-in-coverage.uhc.com