All Webinars

5 Ways to Improve CX with Contact Center Analytics

Watch now

Understanding how customers interact with your business is key to enhancing their experience.

This will give you visibility into customer contact drivers and improve your organization at all levels, strengthening your bottom line and increasing customer brand loyalty and customer lifetime value.

In this webinar, you’ll learn about:

  • Using data analytics to enhance the customer journey
  • Gaining visibility into customer contact drivers
  • Increasing customer brand loyalty and customer lifetime value (CLV)
Fill out the form to watch the webinar
    Share on
Recent posts

Spotlight Series: Customer Service Exploit Playbook & How To Stop Hackers Like Me

At the world’s largest hacker conference, DEF CON, a CNN journalist asked Rachel Tobac to take over as many accounts…

READ ON

Spotlight Series: Driving Agent Performance with Speech Analytics

Customer perception of CX is constantly evolving. Agents and brands alike are facing immense pressure to provide the same top-tier…

READ ON

Spotlight Series: The Contact Center of the Future: MAXhubs

Join us to learn all about the MAXhub initiative and how it’s revolutionizing the contact center workspace.

READ ON

Spotlight Series: COVID-19: the CX Impact

Join us to learn how your business can stay ahead of the curve while adapting to changing consumer attitudes around…

READ ON