Mobility is a key driver of customer’s rising service expectations.

Demands for immediacy, relevance and real-time contextual awareness – enabled by mobile computing – are becoming the baseline for all service interactions. How is your business adapting to this shift? Where are we going next?

In this webinar, you’ll learn about:

  • Why a mobile-first strategy is more important than ever
  • How to reduce the ‘cognitive load’ overwhelming consumers today
  • How brands can capitalize on smartphones to shift behavior
Fill out the form to watch the webinar
    Share on
Recent posts

Spotlight Series: Driving Agent Performance with Speech Analytics

Customer perception of CX is constantly evolving. Agents and brands alike are facing immense pressure to provide the same top-tier…

READ ON

Spotlight Series: The Contact Center of the Future: MAXhubs

Join us to learn all about the MAXhub initiative and how it’s revolutionizing the contact center workspace.

READ ON

Spotlight Series: COVID-19: the CX Impact

Join us to learn how your business can stay ahead of the curve while adapting to changing consumer attitudes around…

READ ON

Business Continuity Best Practices Panel Discussion

As the impact of COVID-19 continues to change so many aspects of our daily lives, organizations across the globe have…

READ ON