Reid Houser, Head of Global Compliance & Privacy Officer at Sitel Group, talks about the new set of rules that is aimed at harmonizing the data privacy framework across Europe.
The General Data Protection Regulation, or GDPR as it’s more commonly known, is a set of rules that is designed to harmonize the data privacy framework across Europe. However, it doesn’t just apply to Europe – it also applies to any data that is processed on behalf of a European-based individual. We need to make sure that the data is secure no matter where it traverses the globe. So, for processing data in the Philippines, in India, South America or North America, that data needs to be secured at all times.