Reid Houser, Head of Global Compliance & Privacy Officer at Sitel Group, talks about the important role of Data Protection Officers when it comes to overall compliance with the GDPR.
One of the most important things companies will need to do is to assign a data protection officer (DPO). A DPO is responsible for the overall compliance with the General Data Protection Regulation. Also, the DPO has to make sure that the program is in place, and that ongoing compliance is in place. So, if you are processing Sensitive Personal Information, that data may need to be encrypted. If you are processing Personally Identifiable Information, it may not need to be encrypted, but it will need to be secure when it’s at rest, or when you are accessing or storing it.