Marcy Payne, Vice President Operations – Work@Home Solutions™ talks about how Sitel Group is using “gamification” to drive employee engagement, motivation and learning. Learn more about our Work at Home Solutions >
Arnaud de Lacoste, Chief Marketing & Innovations Officer, Sitel, discusses how Robots will not replace humans, but enhance their work!
Kathleen Banashak, Global Client Services, Sitel, shares the difference between Customer Effort and NPS and how each can affect the customer experience.
Sitel Group is a Top 4 global player in customer relations with expertise in Sales Acquisition, Customer Loyalty, Back-Office Management, Technical Support and Crisis Management.
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