Jay Berg, Country Director Netherlands shares why “WOW” moments should be expected when executing customer experience engagements correctly.
Arnaud de Lacoste, Chief Marketing & Innovations Officer, Sitel, discusses how Robots will not replace humans, but enhance their work!
Sitel Group is a Top 4 global player in customer relations with expertise in Sales Acquisition, Customer Loyalty, Back-Office Management,...
Pete Weaklend, SVP, Global Solutions & Innovation shares ways to identify the right situations to introduce automation into your customer's...
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