Miami, Fl. — June 23, 2017 — Sitel, a leading global customer experience management provider, today announced that it has been recognized as a Leader on the 2017 Global Outsourcing 100 list by the International Association of Global Outsourcing Professionals® (IAOP®) with distinguishing honors for Sustained Excellence, Size and Growth, Awards & Certification and Programs for Innovation. This marks twelve years of recognition by the IAOP as a leading outsourced customer experience management provider.
These designations are based on applications received, and judging is based on a rigorous scoring methodology that includes an independent review by an independent panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations.
The 2017 Global Outsourcing 100 and The World’s Best Outsourcing Advisors lists showcasing the best companies in each of the five judging categories did premiere in a special advertising feature produced by IAOP in the 2nd Quarter 2017 FORTUNE 500 issue of FORTUNE® magazine.
Sitel Group collaborates with some of the best-known global brands to harness the industry’s transformation and help consistently deliver outstanding customer experiences. Sitel Group is one of the world’s leading outsourcing providers of customer experience management. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. For more information, visit sitel.com.