Sitel Group to Hire 300+ for Fishers Customer Experience Center

Sitel Group will immediately begin hiring hundreds of associates beginning this month to support new and existing clients including one of the most well-known insurance and financial services providers in the U.S.

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fishers customer experience center
October 17, 2019 - 2 MIN READ

FISHERS, Ind.Oct. 17, 2019 — Sitel Group, one of the largest customer experience (CX) management companies in the world, today announced a series of career fairs at its Fishers, Indiana customer experience center. Sitel Group will immediately begin hiring hundreds of associates beginning this month to support new and existing clients including one of the most well-known insurance and financial services providers in the U.S. After the initial hiring in October, the company will also expand career fairs into 2020 to hire another 150 full-time associates. All new hires will have the opportunity to obtain their independent claims adjuster license with the ability to support claims across all 50 states.

“It’s an exciting time for Fishers as we begin hiring for claims adjusters to join us in our new flagship contact center,” said Jay Robertson, Site Director, Sitel Group. “Not only are we thrilled to be able to bring more jobs to the thriving Fishers’economy, we look forward to meeting and getting to know community members and interested applicants at the career fairs this month.”

Interested applicants should visit and enter the keyword “Fishers” to begin the application process. Then, stop by one of the several career fairs taking place in October. Applicants will have the opportunity to meet with the Fishers team and explore the various employment opportunities.

Please review the following information for the first scheduled career fair:

  • WhenOctober 21 -22 and 25 – 26
  • Time10 a.m. – 6 p.m. ET
  • Where: FORUM Events Center located at 11313 USA Pkwy, Fishers, IN 46037

The company offers paid pre-licensing training, with pay increases after successfully passing the licensing exam. In addition, Sitel offers multiple career paths, benefits for full-time associates and a chance for new hires to work their way toward new opportunities; in fact, more than 90% of non-agent positions are currently filled via internal talent.

About Sitel Group

Sitel Group’s 75,000 people across the globe connect many of the world’s best-known brands with their customers – 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.

Our group’s breadth of capabilities – powered by our ecosystem of experts including Innso, Learning Tribes, Sitel, Sitel Insights and TSC – go beyond business process outsourcing (BPO) to support every stage of the customer journey. We are redefining the contact center and improving business results by pairing innovative solutions – such as self-care and automation – with the human touch, emotion and empathy of our people.

As a CX platform, we are powered by experts to deliver tailored CX solutions to fit our clients’ needs through our consultative, customer-centric approach adding value at every touchpoint – regardless of location, channel or time of day.

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