Sitel Group® is Recognized as Leader in AI, Analytics, Automation and More in ISG’s Provider Lens™ Reports

Sitel Group is honored as the leading provider for automation, digital and customer experience services in ISG’s Archetype Report and a leader for AI & analytics and digital operations in ISG’s global report

    Share on
October 22, 2020 - 4 MIN READ
Recent posts

Sitel Group® Research Reveals Poor Customer Experience Leads to Customer Churn

The 2021 Driving Customer Loyalty report finds one third of consumers considered breaking up with a brand and 65% ended…

Read on

Sitel Group® Opens First MAXhub in the Americas, a Hybrid Co-Working Center in Barranquilla, Colombia

This innovative hub aims to transform and enhance the employee experience and the team plans to hire 1,000 associates

Read on

Financial Times Names Sitel Group® Leader in Diversity

Sitel Group was named amongst the Leaders in the Financial Times second annual Diversity Leaders ranking. The Financial Times recognized…

Read on

Sitel Group® To Open Multilingual Services Hub in Athens Greece with In-Person and At-Home Operations

The global BPO leader will hire 1,000+ positions in Greece in 2021 to support client growth and serve 24 languages…

Read on