Follow the leader:
Today, Sitel Group announced that it has appointed Alexandre Lebrun, head of Engineering at Facebook AI Research (FAIR), to its board of directors – a move that signals the company’s continued progression toward offering artificially intelligent digital solutions to its clients.
Sitel Group takes another innovative step toward revolutionizing customer experience with advanced sentiment/acoustic, categorization, and performance analysis of interactions with customers.
Dan Gizzi. Vice President of Business Development at Learning Tribes (a Sitel Group subsidiary) – discusses the importance of skilling up employees to work alongside tech, not only to help them maintain professional relevance but also as a means to accelerate a brand’s digital transformation.
Today, Sitel Group Co-Founder and Chief Marketing & Innovation Officer Arnaud de Lacoste announced the launch of his book, “What if Artificial Intelligence could make us more human?,” which provides an intensely human assessment of the future of the AI revolution.
Sitel Group has been recognized on The Global Outsourcing 100® list produced by IAOP®, the International Association of Global Outsourcing Professionals, and published annually by FORTUNE® Custom Projects.
Sitel Group, a world-leading provider of customer experience solutions, announced the promotion of Philippe Riveron to Chief Ventures Officer (CVO).