Customer Experience Themes | EmpowerCX

Hot Topics from CX Experts

At this year's virtual customer experience (CX) event, four key themes emerged from EmpowerCX 2020: The Impact of COVID-19, CX Partnerships, Digital CX and Data. We've compiled several clips (five minutes or less) from across each topic. Watch below to learn more about their effect on CX, and watch the full recordings at EmpowerCX.Sitel.com.