Associates are required to service inbound calls. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product trouble shooting. Our clients come from various industries such as financial services, telecommunications, retail, hospitality and health care.
Alabama, Arizona, Colorado, Delaware, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia and Wisconsin.
Several incidents involving organizations and individuals fraudulently claiming to recruit on behalf of Sitel Group have recently been identified.
The scammers’ goal is to extort money from candidates by asking for upfront payment for fake ancillary costs (travel agency, visa fees, company equipment) or to obtain personal and financial information (bank account details, personal address, etc.).
Be advised that Sitel, its subsidiaries or any organization working on behalf of the company for recruitment purposes will never request payment nor will it ask for financial information during the recruitment and selection process.
We take this situation very seriously and implement all possible measures to identify and stop this type of fraud.
If you feel you have been a victim of such a crime, we recommend you contact your local law enforcement authorities and report the incident.