October 12-13, 2017
Define the Strategy
Deliver the Service
Delight the Customer
The Customer Contact Exchange is the go-to meeting for C-level & VPs/Directors of Customer Services, Contact, Experience and Operations from Fortune 500 companies to share best practice and improve the future of customer contact.
The Exchange is put together by customer service executives to design an agenda that is tailor made for decision makers within the customer contact field.