2018 Sitel Summit

Event Details

May 15-16, 2018

The Miami Beach EDITION

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This year, we’ll examine the latest industry trends that plot the move from digitization into data-fication. You’ll  have the opportunity to experience panel discussions and keynotes from a diverse group of industry experts who understand the influence of the digital era.  Our attendees will get real-time customer experience data that will help them learn, live and love the ever-changing customer journey.


Enjoy extraordinary networking opportunities that make it easy and natural to meet thought leaders, analysts and industry peers, so don’t fret if you have to travel alone. You will walk away with new friends to share successes and challenges.


The Sitel Summit features inspiring keynote speakers, visionaries, industry leaders and our brilliant clients. Stay tuned as we announce our Keynote speakers.


View this year’s agenda.