Everything You Need to Know About Chatbots

Creating Value Generating Conversation through Chatbots

Chatbots are quickly becoming an inextricable part of a successful Customer Experience. They are at the cutting edge of innovation in today’s business strategy.

Explanations, expert analyses, business cases… Sitel Group & The Social Client deliver all the comprehensive elements and practical tools for developing chatbots.

  • Chatbots Decoded — What is a chatbot?
  • How do chatbots provide value to Facebook Messenger?
  • Explore the 4 types of Chatbot Families
  • See first-hand a step-by-step conversation

Expand on your company’s conversational experiences that meet the millennial generation’s increasingly high expectations.


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