About
About
As a global leader in CX management, we deliver more than 4.5 million experiences every day.
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Our Mission
Our Values
Driving Operational Excellence
Associate Engagement
Associate Engagement
Empowered Voices
Customer Testimonials
Call Centre Security and Risk Management
Corporate Social Responsibility
Corporate Social Responsibility
Diversity and Inclusion
Facts, Figures and Locations
People Leading Our Teams
Recognition & Awards
Approach
Approach
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Create a Consistent Brand Experience
Manage Data Security and Compliance
Drive Efficiency in Contact Resolution
Train and Upskill Staff
Uncover What Your Customers Want
Measure and Manage Your Contact Centre Work
Solutions
Solutions
Powered by experts, our CX capabilities add value at every touchpoint.
Discover Exp+
Discover Exp+
Discover EXP+
Unlock the power of your people with award-winning learning and development solutions.
More about EXP+ Empower
Learning Design and Development
Learning Technologies
Training Delivery
Learning Delivery as a Managed Service
Contact centers services powered by data-driven customer understanding.
More about EXP+ Engage
Contact Centre Services
Specialist Support Services
First Party Collections
Interaction Analytics for Agent Performance
Contact Centre Technology
Security and Fraud Detection
Work at Home Solutions
Uncover insights from across your data sources to drive enterprise-wide decision making.
More about EXP+ Explore
Voice of the Customer (VOC)
Customer Analytics
Consulting Services
Digital experiences created by data-driven and AI-enabled self-service and automation.
More about EXP+ Evolve
Chatbots
Interactive Voice Response
Contact Centre Automation
Industries
Industries
Your industry is our expertise.
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Retail
Travel & Hospitality
Technology
Utilities
Manufacturing
Healthcare
Insurance
Banking & Financial Services
Communications, Media & Entertainment
Insights
Insights
Stay on top of CX-related news, blogs, white papers, client stories – and more.
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Blog
Resources
White Papers
Videos
Data Sheets
All Resources
Client Stories
Events & Webinars
Analysts
Newsroom
Glossary
Contact
Contact
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Sales & Partnership
Media Relations
HR Inquiries
Careers
Careers
Careers
Work from Home
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Careers
Careers
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Our Global Presence
Our global footprint makes us one of the few true global players in the industry. We’re present in North American, European and Asian markets.
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Sitel
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Brazil (Português)
Sitel
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France (Français)
Sitel
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Germany (Deutsch)
Sitel Group
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(English)
Sitel
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Spain (Español)
Jobs near you
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Exeter
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Newcastle
Plymouth
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Limerick
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Data Sheets
2020 Customer Experience Index Survey Data Report
Digital Agent
Speech Analytics
CX Consulting & Transformation
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