Sitel Insights offers comprehensive customer experience analytics solutions. We specialise in selecting, analysing, re-structuring and extracting insights from your data to present a clear, visually compelling story with actionable data points. We also apply industry-specific business process know-how to drive further value for your business.
The capabilities below are offered as a managed service with continuous monitoring and insight delivery in our analytics platform.
One of the largest business and financial news companies in the world
“We help clients tap into their data and apply industry-specific business process know-how to generate insights that can drive value to their business. We leverage the knowledge and experience of 80 data science professionals with statistical and process engineering skills – 50 per cent of whom are certified Six Sigma Master Black Belts or Black Belts – to drive business insights.”
SVP, Sitel Insights