Corporate Social Responsibility (CSR) at Sitel Group is about demonstrating and sustaining our commitment to conducting business in a responsible manner. As a global company, we have a unique opportunity to make positive economic, social and environmental impacts across the communities in which we operate. We can only achieve these goals by conducting business with integrity, in accordance with the highest ethical standards and by respecting accepted international principles for human rights.
We promote a work environment that is both safe and fair, encourages open communication, promotes mutual respect and teamwork and inspires associates to develop and learn.
Across our global network, we strive for excellence in what we do and how we do it with our values at the core of our business, while fostering an anti-corruption culture within the organisation.
We maintain programmes to support our local communities to bolster involvement and development at the local level. We partner with reputable organisations to make meaningful and sustainable contributions to the communities in which we operate.
With our large global footprint, we aim to be a responsible, environmentally aware company that minimises negative effects on the community, environment and natural resources. We focus on running efficient operations and working sustainably.
The Sitel Group recognises its obligations to act responsibly, ethically and with integrity in our interactions with all stakeholders, be they our associates, clients, suppliers or the communities and environment in which we all live and work.
As a company, we have a responsibility to improve the way the world works and lives. We make use of our vast global footprint and solid capabilities to have a positive impact on our associates, our clients, and our local communities.
We have developed this statement to comply with the UK Modern Slavery Act 2015. It outlines our commitment to preventing modern slavery across our company and supply chain.
We value honesty and integrity in our business practices and are committed to providing the best customer service through maintaining respectful relationships with all interested parties.
“We strongly believe in living and supporting an equal opportunities approach across our business, which is reflected not only in our company values but also in almost even split of male and female associates in our workplace at Sitel UK”
-Karl Brough, General Manager UK&I