Across all business sectors from banking and finance to travel and tourism, we partner with our clients to overcome their unique customer experience challenges and help them realize tangible results.
Leading German owned supermarket Lidl embraces conversation CX to help customers comprehend the complexities of its wine cellars.
The 460 outlet-strong French prêt-à-porter label wanted to leverage a chatbot to convert more millennials from online browsers to online shoppers.
The world’s largest construction company by revenues needed a next-generation solution for promoting itself as a next-generation employer.
To reduce B2B customer frustration and accelerate time to resolution, Orange and Sitel co-developed a self-service portal packed with how-to tutorials.
By embracing TOMS One-for-One promise, Sitel Group helped customer worldwide enjoy a happy holiday season experience with the brand.
Global market leader in weight control, personal support and family nutritional rebalancing wanted to help its members complete their goals by keeping them engaged in their programs for longer.
One of Europe’s largest regional airlines needed to reduce operating costs and embrace digital transformation to continue its flight to success without leaving its passengers waiting.
A leading multinational coffee producer and cafe chain wanted to reduce contact center costs without reducing CX.