A leading publisher of major periodicals with more than 2.6 million subscribers anticipated their focus on digital and mobile due to declining print subscriber revenue.
AccorHotels, a French multinational hotel group, part of the CAC 40 index, wanted to use digital to moderate and enhance their e-reputation to make their customer-centric vision a reality.
With the travel industry’s disruption and Royal Air Maroc undergoing a restructuring, the client desired a revolution of their customer experiences. With nearly 3,500 agents in 49 countries…
As a top leisure and toy megastore, this retailer faces challenges effectively managing exceptionally heavy holiday-season volumes.
Sales in Motion is a French specialist for the implementation of door-to-door or B2B direct sales. While direct sales is the third distribution channel in France, after stores and distance selling, it is widely accepted by brands and consumers.
As a Sitel Group partner for four years, this global leader in water, hygiene and energy technologies sought to improve service levels by offering more digital solutions and improve user satisfaction.
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