At Sitel Group, the well-being and safety of our people is, as always, our No.1 priority. On March 11, 2020, COVID-19, (coronavirus), was declared a pandemic by the World Health Organization (WHO). The virus continues to spread across the globe and remains a concern for the business environment. At Sitel Group, the well-being and safety […]
Sitel Group announced its upcoming customer experience podcast series, EmpowerCX NOW, hosted by podcast veterans Joey Coleman and Dan Gingiss.
Sitel Group named as Finalist in Contact Center or Customer Service Outsourcing Provider of the Year; Learning Tribes named as Finalist for Customer Service Training Product of the Year and Customer Service Training Team of the Year – External – All Other Industries Categories
Having been in partnership with Beko since April 2008, the celebrations last week marked the start of a new chapter for both companies. The initial Beko operation started at our Stratford-upon-Avon site, with a team of just over 6 agents in Shared Services and under 150 calls taken on the first day! Fast-forward to 2019 […]
For Sitel it was a momentous occasion as they were presented the ‘Outsourcing Partnership of the Year’ Award for their partnership with Waitrose. The awards were judged by a panel of industry experts and the final submission was presented to them back on the 10th October 2018.
On Friday 9th February, Sitel Stratford was awarded “Team of the Year” at the 7th Pride of Stratford District Awards. The winners for this year’s Pride of Stratford District Awards were announced at Stratford’s Crowne Plaza at a glittering ceremony hosted by Touch FM’s Breakfast Show, presenters Si Alexander and Ollie Gallant.
Sitel Group, a world-leading provider of customer experience solutions, announced the promotion of Philippe Riveron to Chief Ventures Officer (CVO).
Today, Sitel, a world-leading provider of customer experience solutions, announced that it has established strategic partnerships with BRIDGEi2i Analytics Solutions and Qlik to further Sitel’s ability to leverage data and analytics to help their customers provide exceptional client experience moments.
Sitel Group Philippines continues its countryside expansion program with the inauguration of their newest customer experience center in Puerto Princesa, Palawan. This latest addition to Sitel’s Philippine operations opened up 1,000 new jobs.