An Extra layer of Credit Card Fraud Protection
Brands dealing with credit and debit card payments must take steps to mitigate payment card fraud. Our security and fraud detection solutions are here to help.
Contact centres have clear steps and processes in place to handle credit card payments, commonly known as being payment card industry (PCI) compliant; but for best-in-class security and fraud detection, PCI compliance alone is not enough.
Our security and fraud detection solutions leverage speech analytics and biometric data to authenticate customers, delivering an extra layer of fraud detection, while our secure credit card processing solution eliminates the need for PCI compliance entirely by removing agent access to payment information.
Secure your brand reputation along with your customers’ credit card data with security and fraud detection solutions.