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April 8, 2019 56

What Does the Future of Customer Engagement Look Like?

This question is being asked by businesses and professionals across a range of industries, because...

April 2, 2019 70

5 Customer Satisfaction Metrics That Matter

Here are the Top 5 things to measure to know if your customers will remain...

Pedro Lozano's Story the Industry Journey

January 7, 2019 433

Pedro Lozano’s Story Part II – The Industry Journey

With 17 years in the business, EMEA Managing Director; Pedro Lozano has seen his fair...

Pedro Lozano's Story the Personal Journey

December 21, 2018 569

Pedro Lozano’s Story Part I – The Personal Journey

With his 17 years of experience working in Sitel, we wanted to find out more...

September 18, 2018 650

UKCCF Midlands Networking Event, hosted by Sitel

On the 5th September 2018, Sitel had the pleasure of hosting the UKCCF Networking Event...

September 4, 2018 849

Sitel Newcastle Raise Over £7000 For Children North East

Building relationships and giving back is all part of the Sitel value; Working Together. Our...

BPO Industry Trends - The Reality of Today and The Future Of Tomorrow

August 31, 2018 1282

The BPO Industry: The Reality of Today and The Future Of Tomorrow

With 28 years in the business Karl Brough, General Manager for UKIN Region, gives us...

June 19, 2018 645

European Customer Day 2018 Sets the Agenda for the Future of CX

A look back at the highlights from Sitel Group’s annual European Customer Day, an event...

March 16, 2018 773

Will your business celebrate this St. Patrick’s Day?

While the holiday may not have the all-encompassing consumer appeal as Christmas, there’s no denying...

Blogs

What Does the Future of Customer Engagement Look Like?

5 Customer Satisfaction Metrics That Matter

Pedro Lozano’s Story Part II – The Industry Journey

Pedro Lozano’s Story Part I – The Personal Journey

UKCCF Midlands Networking Event, hosted by Sitel

Sitel Newcastle Raise Over £7000 For Children North East

The BPO Industry: The Reality of Today and The Future Of Tomorrow

European Customer Day 2018 Sets the Agenda for the Future of CX

Will your business celebrate this St. Patrick’s Day?

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