2019
Best Customer Experience Team – Newcastle, Nectar
2019
Going the Extra Mile – Kingston, Robert (Bobby) Skinner
2019
Manager of the Year – Plymouth, Sarita Banyard
2019
Team Leader of the Year – Plymouth, Michaela Young
2019
Best Small Outsourcing Partnership – Sitel Group and The Bodyshop
2019
Best Pan-European Contact Centre
2019
Best Small Outsourcing Partnership – Sitel Group and Beko
2019
Best Multi-Lingual Contact Centre – Sitel Group Sofia
2019
Best New Contact Centre – Sitel Group Glasgow
