Sitel Staff
Recent posts

What is EXP+™ Engage?

Engaging customers with your brand through the power of human connection and consistent, valued conversation.

What is EXP+™ Empower?

Empowering people to deliver superior CX through award-winning onboarding, training and coaching solutions.

Your Platform for Growth – Introducing EXP+™

EXP+™, the Enterprise Experience Platform from Sitel Group® is a flexible solution with complete cloud capability, designed to simplify the…

How Coronavirus Is Calling Time on Traditional Customer Experience

Even in the face of a pandemic, consumers still value an outstanding customer experience (CX) and will reward those brands…

Don’t Count the Cost of a Sub-Par Collections Strategy

Forward-thinking organisations are reaping the benefits of an intelligent approach to first-party collections, strengthening their balance sheet and reducing bad…