Olivier Camino is the founder and global chief operating officer (COO) of Sitel Group. As COO, Olivier is responsible for the global operations of the company.
Understanding that the employee experience is the customer experience, Olivier is passionate about improving the associate experience and empowering people to develop and thrive in the organisation.
Since January 2016, Olivier has served as COO of Sitel Group and continues his commitment to reshaping the future of the customer experience management industry. Olivier works closely with the regional teams to ensure operational excellence through consistency and a robust, proven global operating model: GOS.
Olivier co-founded Groupe Acticall in France more than 20 years ago and has since been instrumental in the development of this business with responsibility for high-performing operational teams.
Olivier serves as a member of the board of directors for Mobivia Groupe, the European leader in vehicle maintenance and equipment. He also mentors individuals through his involvement with Ashoka, a global organisation that invests in entrepreneurs with innovative ideas for solving social problems; and Simplon, a French-based company focused on inclusion in the digital sector.
He is a graduate of SKEMA Business School Sophia Antipolis in France. Olivier is based out of the group’s global HQ in Miami.