About us.
Our Mission
Every organisation can build stronger brand engagement and drive long-term business growth by unlocking the power of customer experience (CX).
learn more
Our Values
Our values make us who we are – they shape the way we do business; they are central to our culture; and they form the strong foundation that differentiates us.
learn more
Driving Operational Excellence
Through our business-wide approach to excellence in execution, you can be sure of consistent service-levels and a focus on iterative improvements, ensuring you continue to meet and exceed your business goals.
learn more
Empowered Voices
We’re proud to have built an award-winning culture that empowers our people around the globe to walk their own path and inspire each other to leverage their own unique skills.
learn more
Call Centre Security and Risk Management
Protecting your customers and your business means working with partners as committed to data security as you are.
learn more
Corporate Social Responsibility
Corporate Social Responsibility (CSR) at Sitel Group is about giving back to the communities in which we live and work.
learn more
Diversity and Inclusion
For more than 30 years we have been refining the concept of customer experience management to make a tangible difference for our clients.
learn more
Facts, Figures and Locations
With 100,000+ people working across the globe, we securely connect brands with their customers over 4.5 million times every day in 50+ languages, driving our clients’ digital CX strategies forward.
learn more
People Leading our Teams
From shaping our culture and driving associate engagement to building innovative customer-centric solutions, meet the people leading our teams around the globe.
learn more