About us.
Our Mission
Every organisation can build stronger brand engagement and drive long-term business growth by unlocking the power of customer experience (CX).
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Our Values
Be Bold Work Together Build Trust Wow Customers As a global corporation with 100,000 people spread across 29 countries, the four core values of Sitel Group® guide the way we work with our customers, our customers’ consumers and each other. Our values make us who we are. They shape the way we do business; they
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Driving Operational Excellence
Through our business-wide approach to excellence in execution, you can be sure of consistent service-levels and a focus on iterative improvements, ensuring you continue to meet and exceed your business goals.
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Associate Engagement
More than a traditional voice of the employee programme, Sitel® MAX makes our people active participants in improving their employee experience.
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Call Centre Security and Risk Management
Protecting your customers and your business means working with partners as committed to data security as you are.
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Corporate Social Responsibility
Corporate Social Responsibility (CSR) at Sitel Group is about giving back to the communities in which we live and work.
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Facts, Figures and Locations
With 100,000+ people working across the globe, we securely connect brands with their customers over 4.5 million times every day in 50+ languages, driving our clients’ digital CX strategies forward.
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People Leading our Teams
From shaping our culture and driving associate engagement to building innovative customer-centric solutions, meet the people leading our teams around the globe.
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