“Our customers are very emotionally attached to our product, whether it’s a print or a digital product. When we set out on this journey together over 10 years ago, we were just looking for cost savings. We got cost savings, but, we also got better service. To me, it is a win-win relationship. By partnering with Sitel Group® I gave up nothing yet gained more. We know that however the media landscape changes, Sitel Group will help us change with it.”



Phil Niccolls
SVP, Shared Services Tribune Publishing
SVP, Shared Services Tribune Publishing