Sitel Group introduced a Customer-focused key driver of growth in the Initial Training Engineering of AXA Insurance in innovative individual health insurance and business insurance provider.
Sitel’s account management and The Learning Tribe teams designed a custom customer-centric learning program to 500 learners. The program’s key goals strategically decreased onboarding time and improved trainee satisfaction feedback.
10 trainers for 500 learners
96% positive feedback rating
15% of time saved & attrition
positive feedback rating