Licensed Insurance Services

Manage your insurance sales, services and processing needs with ease.

Making the Complex Simple

From our tailored sourcing strategies to associate licensing, Sitel® Licensed Insurance Services has the infrastructure to manage your insurance sales, services and processing needs with ease.

One of the insurance industry’s biggest challenges is up-skilling resources to professionally sell, service and work the growing complexities of insurance policies.

One of our biggest assets is our ability to address this problem head-on. Thanks to an agile business model and an industry leading understanding of the sector we are adept at finding the best talent to meet our needs, no matter how they evolve.

From seasonality bursts to our non-competitive counter-cyclical partnerships, and from steady state consultative experts to temporary support and work-at-home agents, our staffing models mean seamless and effortless support. What’s more, ever team member adheres to national, state and local regulatory compliance.

Making the Complex Simple

Manage your insurance sales, services and processing needs with ease.


years of experience and expertise


licenses in all states including the District of Columbia


licenses held by our averaged licensed agent


current client appointments

Licensed Insurance Expertise

Want more peace of mind? Look no further than our proven track record with many of the best-known insurance brands in the U.S.

Our dedicated licensing organization works with all 51 divisions of insurance (DOIs) to ensure ongoing compliance for all regulatory and governing regulations. Our suite of insurance support capabilities span from unlicensed to licensed experts in Property & Casualty, Adjuster and Life & Health. We partner with you to understand your business and embrace it as our own – integrating our expertise and solutions to improve your business outcomes.

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